quickbooks 2018 desktop find open invoices for a vendor

This error occurs when an Account, Customer, Item, Vendor or Employee is marked as inactive. If an Entity Has Been Marked as Inactive or MergedĮrror Message: 'Object Not Found : Something you're trying to use has been made inactive.' To fix this, simply rename either the Vendor or Employee QuickBooks record in question. If see this error it means you already have a Vendor or Employee in QuickBooks that has the same name as a Customer you have created in ServiceTrade. If a Customer's Name is Already in Use by a Vendor or Employee RecordĮrror Message: 'Customer name '' is already in use by Vendor record 1234567890' or 'Customer name '' is already in use by Employee record 12345678912' If this occurs, wait for QuickBooks to finish importing before sending invoices. It's also possible to hit this if you add 50,000+ customers to QuickBooks and then immediately send some invoices from ServiceTrade to QuickBooks. If you receive this message, it is likely due to a loop in either a Customer, Vendor or Employee Name lookup ( see below). There is a threshold for the number of requests that can be made in a single session. If the issue persists, please contact ServiceTrade support at you Make too many requests to QuickBooks in a Single SessionĮrror Message: 'QuickBooks has made too many requests while processing this invoice.'.If possible, try again at least once, later in the business day, or the next business day. The QuickBooks Online API (the way we talk to it) is occasionally down for a period of hours or longer.If taken to an error page, you will need to disconnect and reconnect to QuickBooks.

If taken to a settings page, everything is ok.

Open the Integrations and click Configure QuickBooks Online.

In ServiceTrade, navigate to Account Settings.

QuickBooks Online not Syncing When Submitting an InvoiceĮrror Message: 'creation request failed' or similar Troubleshooting Steps

When connecting to ServiceTrade for the first time.

Web Connector crashes/freezes during an attempt to connect.

If an Entity Has Been Marked as Inactive or Merged.If a Customer's Name is Already in Use by a Vendor or Employee Record.If you Make too many requests to QuickBooks in a Single Session.QuickBooks Online not Syncing When Submitting an Invoice.This support article will detail the most common error messages and how to troubleshoot them. Occasionally, you may see some of your invoices not being processed by QuickBooks.

Quickbooks 2018 desktop find open invoices for a vendor